Returns & Refunds Policy of Droplets
At Droplets, each piece is carefully inspected before dispatch.
Returns
- Returns are accepted only in case of damaged or incorrect products.
- Requests must be raised within 48 hours of delivery with clear unboxing video proof.
Refunds
- Approved refunds will be processed to the original payment method.
- Refund processing time is 7–10 business days after approval.
Non-Returnable Items
- Used, worn, or altered jewellery
- Items purchased during sale or promotional offers
CANCELLATION POLICY
- Orders can be cancelled within 12 hours of placing the order.
Once the order is processed or shipped, cancellation will not be possible.
If you need help, feel free to contact us at: Email – thedropetsofficial@gmail.com